You may think you’re getting a free trial of the latest diet, beauty or male enhancement breakthrough, and you happily pay a small charge for shipping and handling. Then after 30 days or less, you get billed for what you thought was free product. To make matters even worse, the shipments and bills keep coming. How did this happen, you ask? You might be a little upset.
You just learned an expensive lesson about the difference between Free Trial and Risk-Free Trial. Risk-free doesn’t mean you’re getting anything for free. It actually means you won’t be charged if you return the product during the 7, 14 or 30-day trial period. After that you’ll be charged the full price for the product. And since the trial period sometimes starts on the day you place your order, it may hard to return the product before you get billed. To add insult to injury, you’ll continue receiving shipments and bills until you call and cancel, as well as constant sales pitches to try additional similarly-marketed products.
How did this happen? If you bought online, you didn’t read the fine print, either buried on a FAQ or hidden in fine print at the bottom of the webpage. If you bought over the phone, you didn’t listen closely or ask the right questions. Don’t feel bad, because it’s in the seller’s best interest to hide these facts from you until after the sale is completed.
Other products make it clear you’re being charged for the initial product you’re ordering, but still stealthily sign you up for monthly shipments. We’re talking about you, Joan Rivers, Cindy Crawford and Katy Perry.
Regular shipments of a product you love could be a good thing. Just make sure you have the facts before you make a accidental commitment that turns into an expensive hassle.
Illustration by John Sauer. ©2011 Linkdoggie LLC. All Rights Reserved.
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